We are looking for a talented IT Business Analyst to join our team. The ideal candidate should have a degree in IT/Computer Science and possess strong analytical skills, excellent communication abilities, and a solid understanding of Customer Relationship Management (CRM).
Responsibilities:
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Develop and maintain relationships with partners to optimize and enhance integration processes.
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Communicate key insights and findings to the product team.
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Collaborate with internal colleagues to understand departmental and organizational needs.
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Prepare Software Requirement Specification (SRS) documents.
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Analyze client meetings and document relevant information.
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Create project details and project schedules.
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Understand client requirements and effectively communicate them to the relevant departments.
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Track customer information, conduct business forecasting, and provide reporting.
Skills:
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Strong analytical skills.
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Proficiency in English grammar.
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Knowledge of Customer Relationship Management (CRM).
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Excellent communication and problem-solving skills.
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Business analytics skills for developing technical solutions.
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Ability to prepare SRS documents.
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Strong documentation and reporting skills.
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Ability to understand and convey client requirements effectively.
Educational background:
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Degree in IT/Computer Science.
Functional Areas:
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Prepare Software Requirement Specification (SRS) documents.
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Analyze and document information from client meetings.
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Create project details and schedules.
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Understand and convey client requirements to the relevant departments.
